TERMS & CONDITIONS

These Terms and Conditions (T&C) outline the rules and guidelines for using the services provided by the marketing agency "МОЇ". By accessing or using our services, you agree to comply with these terms. We reserve the right to modify these T&C at any time. Continued use of our services after any changes constitutes acceptance of the updated terms. Please review this document regularly.

1. Introduction
Welcome to the marketing agency "МОЇ". These Terms and Conditions ("T&C") govern your use of our services. By engaging with us, you agree to comply with these terms. Please read them carefully before using our services. If you do not agree to these T&C, you should not use our services.
2. Services Provided
The agency "МОЇ" offers remote digital marketing services, including but not limited to:

• Search Engine Optimization (SEO)

• Social Media Marketing

• Content Creation

• Paid Advertising (PPC)

• Email Marketing

• Market Research and Analysis

3. Client Obligations
As a client, you agree to:

• Provide accurate and complete information required for the delivery of services.

• Ensure timely communication and feedback throughout the project.

• Make timely payments as per the agreed schedule.

• Provide access to necessary platforms, accounts, and materials relevant to the project.

4. Payment Terms and Fees

• All service fees are agreed upon prior to the commencement of work and are clearly stated in the invoice.

• Payment is due within [X] days of the invoice date. Late payments may incur additional charges of [X]% per month.

• Refunds are not provided unless explicitly stated in the contract or agreed upon in writing.

• Payment methods include [Bank Transfer, PayPal, etc.]. Any transaction fees are borne by the client.

5. Intellectual Property Rights

• All content, including designs, marketing materials, and campaigns created by "МОЇ", remain the property of the agency until full payment is received.

• Once payment is completed, ownership of the deliverables is transferred to the client, except for any third-party materials or software used under license.

• The client grants the agency a non-exclusive, royalty-free license to use client logos and project materials for portfolio and promotional purposes.

6. Confidentiality
Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the course of the project. This includes but is not limited to business strategies, customer data, and marketing tactics.
7. Limitation of Liability

• The agency "МОЇ" is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

• Our maximum liability, in any case, is limited to the total amount paid by the client for the specific service provided.

8. Termination Conditions
Either party may terminate the agreement by providing [X] days' written notice. Termination may be immediate if there is a breach of these T&C, such as non-payment or failure to meet agreed deliverables.

• Upon termination, all outstanding fees become immediately due.

• The client will receive all completed deliverables up to the termination date, provided payments are up to date.

9. Governing Law and Dispute Resolution
These T&C are governed by the laws of Ukraine. Any disputes arising from this agreement will be settled through [mediation, arbitration, or court], with jurisdiction in [Location].
10. Updates to Terms and Conditions
We reserve the right to update these T&C at any time. Any changes will be communicated to clients via email or on our website. Continued use of our services after updates constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions or concerns regarding these T&C, please contact us at:

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.